Fresh Mood Treks
Your Privacy is Our Priority
At Fresh Mood Treks, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We may collect the following personal information from you:
- Personal Information: Name, email address, phone number, passport number, and other contact details.
- Payment Information: Credit card or debit card information (processed securely by our payment processor).
- Booking Information: Travel preferences, itinerary details, and special requests.
- Health Information: Any medical conditions or dietary restrictions that may affect your travel experience.
How We Use Your Information
We use your personal information for the following purposes:
- Processing Bookings: To process your bookings, confirm reservations, and provide travel itineraries.
- Customer Service: To respond to your inquiries, provide customer support, and resolve issues.
- Marketing and Promotions: To send you promotional materials, newsletters, and special offers (with your consent).
- Improving Our Services: To analyze customer data and improve our services and offerings.
- Compliance with Legal Obligations: To comply with applicable laws and regulations.
Sharing Your Information
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as:
- Payment Processors: To process your payments securely.
- Accommodation Providers: To book your accommodations.
- Transportation Providers: To arrange your transportation.
- Travel Insurance Providers: To provide insurance coverage.
We will only share your information with these third parties to the extent necessary to provide our services.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access: Access your personal information.
- Correction: Correct any inaccuracies in your personal information.
- Erasure: Request the deletion of your personal information.
- Restriction: Restrict the processing of your personal information.
- Data Portability: Receive your personal information in a portable format.
- Object: Object to the processing of your personal information.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Address; Africana, Bagamoyo Rd, Dar es Salaam, House no 100
Email; freshmoodltd@gmail.com
Mobile; +255 788 880 493
We may update this Privacy Policy from time to time. Please review this policy periodically for any changes.